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Shipping & Returns

Shipping Policy

Boneless Crypt offers Low Waste packaging for all orders. Orders are processed within 3-5 business days and are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
 
Customs, Duties and Taxes
Boneless Crypt is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
 
Damages
Boneless Crypt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
 
Please save all packaging materials and damaged goods before filing a claim.

We do not currently offer international shipping.
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Return & Exchange Policy

We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we’ll be happy to return or exchange the product within 30 days of purchase for full refund or exchange!

 

To make a return:

  • Items must be unopened/unused

  • Items must still be in their original packaging with all tags attached

  • Items must not be damaged or show signs of wear

  • You must have a receipt or other proof of purchase

 

Please note that we cannot accept returns or exchanges of clearance or sale items.

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To return a product, send the product back to [address] via [mail or shipping company], along with proof of purchase and your details. We will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs.

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For customer support or additional questions, you can contact us at Boneless@BonelessCrypt.com.

 

Thank you! 

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